How does the doctor keep up-to-date on all of the current techniques and materials?
Dr. Williams is committed to staying up to date with the latest dental techniques and materials to ensure that he is providing the best possible services to his patients. He takes over 50 hours of continuing education credits each year (the District of Columbia only requires 25 hours every two years). He is a graduate of the prestigious Pankey Institute for Advanced Dental Studies, and has been active in the Implant Society of Northern Virginia and the Academy of General Dentistry.
Do you accept referrals?
The highest compliment we can receive is your recommendation of our practice to others. We are pleased that you have entrusted your care to our hands and we are always happy to welcome your referrals.
Do you accept my insurance plan?
We accept payments directly from Cigna PPO, Guardian PPO, BlueCross BlueShield PPO and United HealthCare PPO. If you are outside of these four networks we will be happy to assist you in completing your insurance form so that your insurance company will mail your reimbursements directly to you. We have been very successful in maximizing our patients’ reimbursements from insurance companies.
What do I do if I have an emergency and the office is closed?
If you have an emergency after our normal office hours please call the office. The message on our answering machine will give you instructions on how to reach Dr. Williams or a doctor on call for him.
What different payment options do you provide?
We accept many different types of payment including cash, checks and credit cards. We also provide interest-free, extended payment options through CareCredit. Please call Karen, our office administrator, to ask any questions concerning finances.
How can I ask Dr. Williams questions directly?
At your initial visit, Dr. Williams will meet with you in a consultation room to discuss your concerns in a relaxed and comfortable environment. You’ll have all the time you need to ask questions and express your concerns. Dr. Williams will also discuss his background and training so you can feel confident about the treatment he suggests.
Dr. Williams views this time as an opportunity to get to know you personally before treating you. After the appropriate evaluation of your dental health he will meet with you to suggest treatment that you may want Dr. Williams to perform for you. If there are options for you he will explain them to you so you can make a decision on treatment with confidence.
What precautions do you take to ensure patient safety?
The safety of our patients is very important to us, so we take many steps beyond what’s required to ensure it. Our patients wear the standard dental bib but we also use a full drape to cover them and provide safety glasses to protect their eyes. Dr. Williams and his staff understand and meet all of the OSHA requirements for practicing dentistry in the District of Columbia, which includes their use of gloves, masks, and safety glasses and yearly OSHA updates.
What makes you different than any other dental practice I can visit?
We believe it’s the personal level of service that we provide and the sincere interest in your overall well being that is part of everything we do.
Dr. Williams will meet with you before beginning any dental procedures to discuss your concerns and to make sure you fully understand any problems that you have and our suggested treatments for them. We truly want you to feel as if you’re part of the decision-making process about your dental care, you are the director we are your technical director.
My gums bleed when I brush my teeth. Should I be concerned?
Yes. Bleeding gums are one indication of periodontal, or gum disease. When left untreated, gum disease can cause considerable damage in your mouth, including bone loss and eventual loss of tooth. Medical researchers have also linked gum disease to systemic illnesses such as heart disease, diabetes, Alzheimer’s disease and stroke.
Bad breath can be another indicator of periodontal disease.
If your gums are bleeding, or you are having problems with bad breath, please call our office to set up an evaluation appointment. Our hygienists are very skilled in providing non-surgical treatments for gum disease.
Crowns, veneers, onlays and inlays…where can I learn more about them?
We invite you first to take a look at our patient services page, where we briefly explain these dental treatments. You may also want to refer to the American Dental Association’s website, which has a wealth of information about dental care procedures.